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outsource your it department
A Tech Team That IS Part of your business
We’re an IT company in Durban. Understanding your business, and how we can serve it with IT solutions, is our specialty.
AN IT COMPANY IN DURBAN – here to solve your Tech Troubles
Do tech issues frustrate you and your staff? Does IT downtime affect your productivity? Has your growth strategy been impacted by unreliable technology advice, Or do you simply not have the time to sit and fiddle around with company computers and infrastructure? We’re here to solve your tech troubles
Established since 2016 and backed by our partner company (NJC ) established in 1997. We provide turnkey IT solutions and services and are equipped with the right tools as well as knowledgeable technicians to address a vast spectrum of tech issues – we are up for the challenge!
Here to Help You at Every Stage of Your Business Journey
From when you’re starting up and need us to set up and configure your hardware and software to when you’re adding new members to the team or need software solutions to help you scale up, we’re here to help you through every step. We’ll focus on all the tech stuff, so you can focus on doing what you do best – growing a successful business with peace of mind, knowing we have your back.
Why Enlist IT Consultants?
Reduce Downtime
Because we live, sleep, eat, and breathe everything IT and have experience in practically every industry, we’ve encountered many different issues and use this experience to our advantage to solve issues quicker and get you up and running in no time. We also have 24/7 support available to clients whose businesses depend on around-the-clock operation.
Easy & Affordable
It’s more affordable than hiring in-house IT professionals, requires less paperwork, and there are no sick days. Our services are also affordable for companies that don’t have in-house IT support, ensuring you only pay for the services you need.
Increase Productivity
We don’t just sit around and wait for instruction; we are proactive in our approach and find IT solutions for you that you didn’t even know you needed – solutions that make your life easier and help you work faster and more efficiently.
Keep a Competitive Edge
In order to stay ahead of the curve, you need to stay ahead with the tech you use. We can advise you on what software and systems will work best for you.
Support Your In-House IT Team
For companies that have an in-house IT employee/team, we are able to offer support and assistance for more advanced technical issues that may be out of their scope, licensing, procurement and ad hoc projects.
Enjoy Predictable Budgeting
Our SLAs include IT management. We meet with you to put together an IT budget, from our all-inclusive SLAs for support, to projects in line with your requests and identified risk areas, while keeping your overall company direction in mind.
We Work Our Services Around You
You tell us what you need and when you need it, and we’ll work our services around you to schedule assistance at times that are most convenient for you. Whether you need telephonic, remote control, or onsite assistance, our friendly team are always willing to go above and beyond to get the job done.
Managed Data Backups
Never lose valuable company information again with our ongoing backup services!
Cloud Computing
Get access to your company information from any device, anywhere in the world.
Voice and Internet
Assistance with setting up and maintaining internet and communication systems.
Sign Up for an SLA
Get a dedicated portion of our time every month to ensure your tech issues are prioritised and attended to straight away. We offer Service Level Agreements (SLAs) for clients, which cover basic service packages to services that cater to clients with more complex needs. Our SLAs cover day-to-day IT support, and can include managed anti-virus solutions, secure cloud backups, and more. Avoid IT pain points costing you productivity and money by allowing our team to collaborate with your business on a fully comprehensive Premium SLA or a Tailor-Made Basic SLA. Give us a call to find out more about what we have to offer you.
We’re a People-First Business
Central to IT services, is the ability to understand our clients and to communicate clearly to them in a way that they understand. This is why our friendly team make every effort to understand what you do, how your business works, and how we can help you do what you do more efficiently and effectively.
And we promise we don’t speak in 1s and 0s! We are transparent in every step we take and explain what we need from you and how we can help you in plain and simple English.
What Our Clients Say About Us
Clients We Serve
We work with small to medium enterprises (SMEs) that employ as little as 10 employees to those that have up to 250 employees. We have experience in working with all types of clients from manufacturing and finance to schools and estates, and take on clients wanting ad hoc work done as well as those who require dedicated monthly service.
Onsite Audits
We offer onsite audits for customers who are needing a holistic view of their IT environment. We point out where their environments could be optimised to reduce downtime in operations as well to ensure the relevant security measures are put in place to protect customer data and the overall IT Environment.
Tell Us What You Think
We’d love to know what you think of our services. Please send us feedback on how we’re doing by leaving a Facebook or Google Review.