1. Introduction and Acceptance of Terms
These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Stratus IT (“Company,” “we,” “us,” or “our”), located at https://www.stratusit.co.za/ (“Website”).
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Website.
2. Services and Website Use
Stratus IT is a managed IT services company providing IT solutions, support, consulting, and other related services to businesses (collectively, the “Services”).
- Website Content: The content on this Website is for general informational purposes only, relating to our Services (Core IT, Enhanced IT, Strategic IT, etc.).
- Service Agreements: Any agreement to provide Managed IT Services to a client will be governed by a separate, formal, and written Service Level Agreement (SLA) or Master Services Agreement (MSA) entered into between the Client and Stratus IT. These Website Terms and Conditions do not constitute the terms of service delivery for our paid IT services.
3. Intellectual Property Rights
- Ownership: All content on the Website, including text, graphics, logos, images, software, and the compilation thereof, is the property of Stratus IT or its content suppliers and is protected by South African and international copyright, trademark, and intellectual property laws.
- Limited License: You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms. You may not modify, publish, transmit, reverse engineer, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the content, in whole or in part, found on the Website.
4. Prohibited Uses
You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms. Prohibited conduct includes, but is not limited to:
- Using the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
- Attempting to gain unauthorized access to any part of the Website, other accounts, computer systems, or networks connected to the Website, through hacking, password mining, or any other means.
- Uploading or transmitting files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
- Collecting or harvesting any personally identifiable information, including account names, from the Website.
5. Disclaimers and Limitation of Liability
- “As Is” Basis: The Website and all its contents are provided on an “as is” and “as available” basis, without any warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Stratus IT does not warrant that the Website will be error-free or uninterrupted.
- Limitation of Liability: To the maximum extent permitted by applicable law, Stratus IT shall not be liable for any direct, indirect, punitive, incidental, special, or consequential damages, or any damages whatsoever, including without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the Website.
6. Indemnification
You agree to indemnify, defend, and hold harmless Stratus IT, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of or inability to use the Website, your violation of any terms of this Agreement, or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations.
7. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. You consent to the exclusive jurisdiction of the courts located in KwaZulu-Natal, South Africa, for all disputes arising out of or relating to the use of the Website.
8. Changes to the Terms
Stratus IT reserves the right, in its sole discretion, to change these Terms at any time. The most current version of the Terms will supersede all previous versions. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.
9. Contact Information
Stratus IT welcomes your questions or comments regarding the Terms:
Stratus IT
Telephone: 031 001 0759 / 086 112 5683
Address: 80 Old Main Road, Kloof, KZN
Email: support@stratusit.co.za
